Retail Return Processing

Retail Return Processing

Challenge Our customer in the retail industry had a rough road in processing the returned orders. It required a lot of manual work in the background to process a single returned order.It included preparation of return slip, preparation of credit memo, update journal, sales return and allowance, update inventory products, update account receivable and update…

Procure To Pay

Procure To Pay

Challenge One of our customer in the Europe follows procure to pay cycle that included purchase planning, vendor management, goods purchase, invoicing, vendor advances and reconciliations. Processing a requirement involved data extraction, manipulation, processing and interaction across multiple platform like general ledger (GL), enterprise resource planning (ERP), customer relationship management (CRM), banks, vendors, logistics companies…

Health Insurance Claims

Health Insurance Claims

Challenge One of our client in the health industry processed more than a million insurance claims yearly. The claims and insurance processing are led by a large workforce that costed roughly 1.5 million annually. The entire process is rule based and we found that this process is a perfect candidate for automation. Solution Our solution…

Credit Card Collections

Credit Card Collections

Challenge Our client in the banking sector has to process a list of customers who neglected to pay their credit card bills.  A timely notification is sent automatically to the customers on their due date by the back end business application. If the bills are settled by the customers, the back-office team would process this…

Collection Combining

Collection Combining

Overview One of our leading client having more than 1500 vending machines set up across multiple locations since 1955. These machines are operated either by card or coin payments.  At the end of each day, the coins are collected and combined along with the card payments for each location. The collected coins and card payments…